Marty had been working in Human Resources for many years. He enjoyed the personal aspects of the job and tended to take his job very seriously. He was a methodical and meticulous man, but he also had a caring and compassionate nature. He enjoyed representing the organization he worked for and had been involved in the hiring (and unfortunately, also the firing) of dozens of employees over the years. He had also spent countless hours counseling employees and helping assist them through their initial interviews, annual performance evaluations, and benefits issues.
He was straightening up the bus company’s employee personnel files, checking for completeness and making notes on the items he needed to follow up on. He had straightened up a number of files and was pleased with how his day was going.
He looked up at the knock on his door.
“Do you have a moment?” one of the drivers, David Crowley, asked.
“Sure,” he smiled, “Come on in. What can I do for you?”
David pulled out one of the desk chairs and sat down. He had finished his run for the day and had loosened his tie as he was about to head on home.
“I wanted to ask about my benefits coverage,” David said. “You know my father-in-law lives with me and my wife, and he has Alzheimer’s.”
“Yes,” Marty nodded, “Such a shame, David.”
“Yes, it is,” David said, “Thank you. He’s a good man. Anyway, he has been classed as a dependent, and we claim him as a dependent on our taxes. I wanted to ask if the bus company’s insurance will cover him or at least help us to secure an aide. My wife had to give up her job at the bakery to stay home and watch him. She gets up with him several times at night – just to make sure he doesn’t wander out of the apartment, and she frankly, doesn’t get enough rest. She’s wearing herself out. If we could get some help or hire an aide part-time so she could rest or run to the store by herself or even go to the beauty parlor, that would be such a help. I do what I can to spell her on weekends, but it’s not enough.”
“Yes, I see how that would be a lot for one to handle,” Marty sympathized, “I know the coverage extends to some care for dependent adult children, but I’ve never asked about parents. Hmmmm. Let me do some further research and make a few phone calls. I will ask and see what they tell me. I should have an answer for you by the end of the week.”
“Great,” David said, “If they can’t help us, I might need to take a loan out of my retirement fund.”
“Let’s cross that bridge when we get to it,” Marty said, “Try not to worry for now. I’ll see what we can do for you.”
“Thanks, Marty,” David said, standing up to shake his hand.
Marty saw David out and then went to look up the insurance company phone number. If he called now, he should be able to reach someone before they left for the day.
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